It's not entirely clear what your use case here is. If you really want Plex on BluOS, please head over to the Plex forums and take it up with them. It wasn't until we reached a critical mass over on the Plex forums (and Reddit, as they are more active there), that Plex finally relented and fixed the long standing issues with Plex for Sonos. Sonos simply provides an API for them to interface with. It was 100% the responsibility of the service provider.
Sonos always said they don't have control of the plugin. A little transparency about what has transpired regarding their attempts to integrate with Plex would be very welcomed and people would be able to move on.įYI, I spent years going back and forth with Sonos about this same thing. In the end, it still comes back to BlueSound not communicating with us. Maybe the user base is just too small here to dedicate their staff to this project. The other possible scenario is that they contacted Plex and they declined to provide their service to BlueSound. They are very unreliable as a service partner and BlueSound would probably prefer not have Plex at all, than to have the service and then be inundated with tickets like, "Help, I'm authenticated in Plex, but I keep getting 'playback has failed' errors".Ģ. It sat dormant for nearly 3 years in Sonos Labs while it remained more or less non functional for the vast majority of users (just search the Plex forums and you'll see what I mean). Just look at how many years it took them to make the Plex plugin for Sonos functional. They know Plex and their long history of neglecting vast portions of their own service. It's very likely that there are multiple reasons why BlueSound has not implemented the Plex service:ġ. Yes, it's very simple and straight forward for me to implement their API in my own personal app, but for commercial purposes BlueSound needs to reach out to Plex and request that they support a plugin for their BluOS ecosystem. The main thing everyone needs to know is that Plex does not have an open/public API. When a company doesn't respond to their customers, support forums like this tend to gravitate to the extremes.
#Plexamp alternative software#
You need to either pull you finger out on software development, or make the strategic decision that UI integration with partners such as Roon and Plex is the future and concentrate on the hardware and a great API (though there absolutely should NOT be a ongoing cost burden to customers to have a decent software interface like Roon). It would be hard for me to recommend anyone to commit to the Bluesound ecosystem now - at least unless they were also prepared to pay the significant ongoing annual price of a Roon subscription. * and if you think that BluOS does integrate local libraries and online music services, then I'd suggest you don't understand the problem that users are trying to solve.Īs a Bluesound system owner there has been no sign over the last 5 years that you are keeping up on the software/UI front which is really disappointing. Plex would be a great (and cheaper) alternative if it could manage Bluesound hardware. But at least Roon looks great and does a halfway decent job of integrating* my local digital library with a lossless online service (TIDAL). Since Plex integration appears to be off the table, I have moved to Roon - which is galling because it is expensive, and I resent having to pay for a decent software interface given the premium cost of Bluesound hardware. I think it is less about Plex integration, and more about the failings of the BluOS user interface. Bluesound, I really beg that you take the feedback in this (now very aged) thread seriously.
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